Vacancies

Advisor

FUNDED to 31st March 2025
Full-time:  35 hrs per week
Salary:  £25,000 per annum
Location: Glasgow (G15)

The successful applicant will assist in the development and implementation of the money advice service offered across the Glasgow North West area and will work within the Money Advice Team covering debt and welfare rights.  The overarching purpose of the role is to assist in the development and implementation of the Money Advice Services operated by Drumchapel Money Advice Centre (DMAC).

Core function:

The core function of the Advisor’s remit is to provide advice, assistance and representation to clients with financial problems, covering all aspects of arrears and welfare rights. 

Actual function:

The role has a variety of activities and considerations in managing the delivery of the objectives and outcomes of Drumchapel Money Advice Centre.  
The tasks will include the following:

ROLE AND RESPONSIBILITIES

•	To provide advice and assistance to clients with financial issues via telephone, face-to-face or email interview at DMAC’s office or an outreach location.
•	To carry out benefit calculations to maximise client’s income through advice on welfare benefits and other sources of financial assistance
•	To identify benefit entitlements and assist client to apply for same
•	To provide guidance, information, representation and support in the areas of welfare benefits and represent at benefit tribunals when necessary.
•	To offer appropriate assistance to individuals requiring help with financial budgeting
•	To communicate effectively with third parties on behalf of the client
•	To manage a busy case load and carry out detailed casework on the client’s behalf
•	To maintain accurate computer records in line with DMAC’s procedures
•	To ensure GDPR legislation is adhered to
•	To keep up to date with current legislation relevant to the Financial Inclusion Sector and to be accountable for own personal development
•	To actively participate in any training or activities to improve advice practices and business processes
•	To adhere to the policies and procedures of DMAC
•	To perform any other related duties which may be required to produce an effective outcome in your day-to-day tasks and objectives

CVS WILL NOT BE ACCEPTED
Closing date:  12pm, Tuesday 28th May 2025
Drumchapel Money Advice Centre is an equal opportunities employer. The post is subject to the receipt of a satisfactory PVG check.

Application Form
Job Description/Person Specification
Equal Opportunities Monitoring Form