Feedback
“Staff at the Centre were wonderful they made me feel very at ease. From start to finish my whole experience was comfortable and easy for me to go and speak to the advisor. I will gladly use the service again if I need it”
“My son and I would like to wholeheartedly thank you and Drumchapel Money Advice Centre for all your help, care and assistance regarding the issues we had faced with my sister. We could not have asked for a better service, and feel that this kind of facility assists families that may not have the means otherwise. Our experience of DMAC, from the very beginning, has been very welcoming and empathetic to our situation. This was not only refreshing, but was also the life line that we had been searching for. Again, thank you so much for your time, patience and impeccable service.”
“I refer to the help and support provided by your organisation. I have over the last few years suffered various medical conditions. Consequently the affects have been significant causing my health and wellbeing to deteriorate badly. One significant and ultimately positive outcome was the kind, professional and assistance offered by your staff.
I cannot praise high enough the importance of your organisation on how it can help people like me to ‘see a light at the end of a very dark tunnel’ in its operation. I am aware like many organisations of its kind that it depends on the voluntary goodwill and sometimes unrecognised genuine hard work of people such as your good self and colleagues but without the professionalism of you staff would not have been able to help me and for that I must reiterate my genuine thanks”
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We are always seeking to make our services the best we can. Please help us by filling in this form. We would be grateful for any comments you can provide.
The information on this form is anonymous. It is collected and discussed at Staff Meetings and Money Advice Team meetings. It is also considered in the annual report. Thank you for your help.